Ordering Information and Terms and Conditions

Ordering from Your Home, Naturally

Please use the shopping cart system on our website.  If you would like to talk to Michelle, please send an email and we will get back to you as soon as possible.  We also take email orders which we invoice for.  

Payment

All prices are shown in New Zealand dollars, they are current and include GST. We reserve the right to change prices at any time. We accept payment via:

1.    Direct credit into our account (internet banking), bank deposit, through our shopping cart.

2.   Credit Card – We use Stripe for all credit card payments. Stripe keep all of your details secure and we at no stage will have access to them.

Delivery Information

Please allow 2-3 business days for your order to process and delivered.  Your Home, Naturally is closed on weekends and public holidays.

Shipping Costs

We offer FREE local delivery within the following township communities; Inglewood, Stratford, Lepperton, Bell Block and New Plymouth.
New Zealand wide: 

·        Basic postage (via courier) $9

·        Rural postage $15 flat rate (large orders with high postage is paid by us!)

If for any reason an item you have ordered is temporarily out of stock, we will contact you with an expected delivery date or offer you a refund. Delivery is by Fastway/Aramex Couriers and usually arrives overnight.  You should have a tracking number in your email inbox (or spam) – please use the link to track your package, or email us if it doesn’t arrive in good time.  

Packaging

At Your Home, Naturally we practice sustainability where possible and reuse cardboard boxes and packaging wherever possible.

Privacy Policy

We respect your privacy.